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Black or No Desktop Issue

Jeffrey Patton @ 08:22 a.m. September 26 2011

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This morning between 7:24 and 8:15 the file serversthat provides access to your desktop and document folders were experiencing an issue after a storage update. This issue did not affect all users due to our recent storage reconfiguration, but nearly half of our users were affected.

By 8:15 this morning all drives were back online and user access was restored. If you are still experiencing an issue please reboot before submitting a ticket. If after a reboot, please submit a ticket as soon as possible so we can get your issue resolved.

Sorry for your inconvenience.